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Customer Reviews of R&D Heating, Cooling, & Electric

From 375 reviews
Yogesh M

Amazing / Phenomenal ... I lost the name of the individual who did the work. He was there pretty late & ensure all things are placed in tact and did the job very thoroughly. Poor guy did get a decent enough cut on his hand but he continued …

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via Google
John Ford

Always pleased with Jeannie’s service.

Response from business owner

Thank you for your review Mr. Ford and for you feedback, much appreciated sir!

via Google
Joe Grubb

R&D has always been prompt and professional over the years, and hes kept the systems working fine.

Response from business owner

Thank you for the review Joe!

via Google
Deborah Gillespie

We had a complete replacement of the HVAC system including moving the location of the air conditioner to the opposite side of the house. The work was done efficiently, they explained what they were doing, they were on time, and left the …

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Response from business owner

Thank you for taking the time to write us a review Ms. Gillespie!

via Google
William Tryon

Jeannie is very professional and pleasant. Always on time and does a great job.

Response from business owner

Thank you for the review William, much appreciated!

via Google
Claudia Huber Robbins

We have used R&D Heating & Cooling for both our home and business property. They have great customer service and are very detailed oriented. We recommended them to our neighbors and they were also very satisfied. If you are looking for …

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via Facebook
Lindsay & Doug P

Jeanie was prompt, efficient and handled problem very professionally. She answered all our questions and had our system working in a very short time

Response from business owner

Thank you for the review Mr. Palma!

via Google
J Paterson

R&D is the best and I’ve dealt with 4. They worked hard getting my heating issue fixed. Now I’ve had Jeannie C as my Tech the last 4 times and it is always a pleasure. She is always in a good mood, very pleasant to talk to and extremely …

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Response from business owner

Thank you for the review Janet, we really appreciate you taking the time to let us know how we are doing!

via Google
Carol McHarg

Jeanie is fast and efficient and knows what she's doing.

Response from business owner

Thank you so much for the review Carol!

via Google
Joann F

Jenny is a great representative for R & D. She does excellent work. From…

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Joseph G

Jeannie did a good job of evaluating our problem and providing solution that corrected it.

Response from business owner

Thank you for the review Mr. Gonczi!

via Google
Matthew & Patricia B

I've always been happy with the service.

via Facebook
Greg L

Jeannie was great!! she was on time, friendly, answered my questions and was very very neat!! Very happy with her work

Response from business owner

Thank you so much for the review Mr. Larson!

via Google
Dan & Kathrine A

Friendly, quick, clean and honest

Response from business owner

Thank you for the review Mr. Acland!

via Google
Steve R

I came home from work Monday afternoon to a cold house (it was 11 degrees out). It was 40-something degrees inside. After troubleshooting the t-stat, I called 2 local companies. Neither "on call" technician called me back, even after …

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Response from business owner

Thank you so much for the review Mr. Renner!

via Google
Steve R

I came home from work Monday afternoon to a cold house (it was 11 degrees out), and according to my wifi thermostat, the heat had been off for 9 hours. It was 40-something degrees inside. After troubleshooting the t-stat, I called 2 local …

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via Facebook
Phil Kolb

I am a returning customer to R&D. What a pleasant surprise and great experience working with their new customer service rep Kimberly. I am a self proclaimed stickler for good results...and I was not disappointed. Scheduling, visit …

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Response from business owner

Thank you for taking the time to provide us with a review Mr. Kolb, much appreciated!

via Google
michael dougherty

Every time I needed to call for service they were there at the time they said. Their maintenance pricing is affordable and they do checkup twice a year. Their technician's are knowledgeable and explain what the problem was.

Response from business owner

Thank you for the review Mr. Dougherty!

via Google
J B

Jeannie was right on time and had all the tools to do a smooth installation. She also addressed my concern to avoid a "head knocker" where I had limited clearance for walking between the duct work and other utilities. She located it up and …

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Response from business owner

Thank you for taking the time to write a review JB, much appreciate!

via Google
William & Maria P

Bought my second unit from R&D. They deliver excellent service in all four aspects of the business: sales, installation, service and front office. Highly recommend.

Response from business owner

Thank you for the review Mr. Pfeffer!

via Google
Michael Sauder

Jeffrey K was a real pro at servicing our furnaces. The job was done quickly and with a smile. He even let my kids help and taught them how the furnace works.

Response from business owner

Thank you for review Mr. Sauder, much appreciated sir!

via Google
Rob & Katharine K

Jeannie and her assistant arrived as scheduled and we discussed the issue I had been having with my heater. After a brief inspection and heating test, she was able to determine that the heat exchanger was broken. Jeannie was exceedingly …

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Response from business owner

Thank you so much for the review Robbie!

via Google
Peter J

Ryan was great! Very thorough, courteous, and knowledgeable!

Response from business owner

Thank you for the kind comments Peter!

via Google
Allen & Janet C

R&D scheduled our service call promptly and sent Jeannie to repair our heater. Jeannie was a pleasure to work with and was able to fix a problem that other companies could not. She was polite and explained everything as she went. We …

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Response from business owner

Thank you for the review Mrs. Crittenden!

via Google
William & Maureen L

My heating unit underwent a regular maintenance check by Jeffrey K. He was professional, thorough, and informative.

Response from business owner

You review is much appreciated Mr. Lusen!

via Google
Ken Ecklund

William always provides great service.

Response from business owner

Thank you for the review Ken!

via Google
Angela H

Bob D. Was very knowledgeable, had exactly what was needed, and was extremely nice. He fixed the problem quickly.

Response from business owner

Thank you so much for the review Angela!

via Google
Nancy C

William is very professional and knowledgeable, cheerful and polite. I appreciate his expertise to check on my heating. I highly recommend him and R&D Heating and Cooling.

Response from business owner

Thank you for the kind comments Ms. Curran!

via Google
mackenzie

William M. helped us service our heater and did a great job. Professional and friendly service

Response from business owner

Thank you so much or the kind comments Mackenzie!

via Google
buddy loeb

Excellent service provided today by Jeannie. She was very professional and took the time to explain things to me. The overall experience was top notch.

Response from business owner

Thank you for the review Buddy!

via Google
Elizabeth B

R&D installed my system 2 years ago. They initiated the call about maintenance service (which I forget about!). They call to remind me of the appointment, send an email to remind me, tell me who the technician is going to be and show up on …

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Response from business owner

Thank you for the review Betsy!

via Google
Jim B

Jeanie C. provided excellent service. After she diagnosed what was going on with our Heating system, she did a really nice job of explaining the options, the plan to remedy, and then did-so quickly and efficiently.

I was very pleased with …

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Response from business owner

Your comments are much appreciated Mr. Baker!

via Google
Thomas & Margaret P

Jeffrey K did a great job servicing our heater. Very professional and personable. Enjoyed his sense of humor

Response from business owner

Thank you for the kind comments Mr. Pilong!

via Google
Jim LAyman

Great timing for the service call, actually a hour early! Thanks for the call!

Response from business owner

Thank you for the review Jim!

via Google
baycruiser

First time I called due to a problem with a generator and they responded within 15 minutes of the call. The tech they sent out, Jeannie C. was absolutely fantastic. She identified the problem, and resolved the issue within minutes. She also…

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Response from business owner

Thank you so much for taking the time to write a review for us!

via Google
S _Falone

Jeffrey is a friendly technician with great communication skills and an outstanding sense of humor. Looking forward to seeing him again soon

Response from business owner

Thank you so much for the review!

via Google
Neil Ryan

Jeffrey is very knowledgeable and professional. He diagnosed the problem quickly and returned with parts to complete the repair as promised. Ask for Jeffrey.

Response from business owner

Thank you for the review Mr. Ryan, much appreciated!

via Google
Blair Althouse

Jeffrey K. was prompt, very personable, explained what he was doing and highly efficient. So good to have someone you trust and who knows what they are doing.

Response from business owner

Thank you so much for the review Blair!

via Google
Stephanie G

Prompt,super friendly service. Would definitely work with them again.

Response from business owner

Thank you so much for the review Stefanie!

via Google
Lauretta Camardelli

Excellent and thorough service by Jeffrey! Will continue to request him for our maintenance.

Response from business owner

Thank you for the kind comments Lauretta!

via Google
Ken S

Absolutely on time. I loved getting the service person's bio and picture prior to the visit. Jeannie was very thorough and made it very easy for me to understand. Jeannie also showed/explained all of our heating, air conditioner and …

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Response from business owner

Thank you Mr. Singleton, you comments are very appreciated!

via Google
H. Baum & Carol J

Jeffrey K was both professional and personable. I had another company doing my HVAC maintenance and always felt that they just saw the call as an excuse to sell me features that I didn't need. From year to yearI was given contradictory …

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Response from business owner

Thank you so much for the review Carol!

via Google
Robert & Janet K

Professional, courteous,prompt service. Would be happy to recommend to my friends.

John Little

Jeffery K. was on time and extremely knowledgeable and through. I highly recommend Jeffery and R&D and wouldn’t hesitate to call they again.

Response from business owner

Thank you for the kind words Mr. Little!

via Google
Matt Delle Cave

Very knowledgeable technician

Response from business owner

Thank you for the kind comments Mr. Delle Cave!

via Google
Dave H

There is NO better company to call for heater/AC service. Hands down. Always friendly, prompt, and BS-free service!!

via Facebook
Norrin Radd

Jefferey is a professional service person and does great work.

Response from business owner

Thank you very much for the kind comments Norrin!

via Google
Robert Storr

The service is always professional and excellent. Great company to work with – they take the time to do things correctly!

Response from business owner

Thank you for providing us with a review Mr. Storr, greatly appreciated!

via Google
Art Terry

Outstanding and timely service! Jeannie was responsive and helpful! We had three other companies out working on our heat pump and were beginning to think that piss poor customer service and clueless technicians were all we could get in this…

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Response from business owner

Thank you so much for the review Mr. Terry, much appreciated!

via Google
Edmond & Deborah F

The service call was placed in a.m. and they sent Jeffrey by 10:15. He was professional, friendly, and very quick to diagnose the air conditioner problem. I appreciated his friendly demeanor and care. Thanks to R&D we are cooling off once …

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Response from business owner

Thank you so much for the review Deborah!

via Google
peter mcginnis

Ryan Houpt serviced our system recently. He was polite, friendly, and knowledgeable. Ryan pointed out a few features on my system that even after 11 years were unfamiliar to me. He spent a good bit of time and appeared to do a thorough job…

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Response from business owner

Thank you for the review Mr. McGinnis, we appreciate you taking the time to provide us with a review!

via Google
Walter H

I like R&D heat and air,they are in the process of installing a standby generator for me project ,not finished Too early to revue project till finished.

They communicate very well with the costumer so far.

will make second review when …

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via Facebook
Kathy Price

Fast and efficient responses. Very courteous.

Response from business owner

Thank you for the review Ms. Price!

via Google
Tom Flynn

Capable, fast, fair and efficient. I wish more companies had your integrity!

Response from business owner

Thank you for the kind comments Tom, very much appreciated sir!

via Google
Anna Marie Viscusi

I have relied on R&D Heating and Cooling Company for 6 years. I have a maintenance contract with them & they have been up-to-date with appointments & services. I have relied on them & always pleased. Recently, my technician Jeffrey came to …

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Response from business owner

Thank so much for taking the time to write a review for us Ms. Viscusi, very much appreciated!

via Google
Eric Detzel

Jeannie was on time, friendly, diagnosed the problem quickly and had it fixed super fast! Couldn’t be happier with the service.

Response from business owner

Thank you for the review Mr. Detzel!

via Google
Jean M

I Just wanted to let you know that I was very happy with my service today. My technician, Ryan was on time, friendly, knowledgeable and efficient. I would recommend your company to anyone. Thanks

Sharlene S

Jeffrey came out on one of the hottest days after hours to help diagnose our air conditioning unit that was not cooling down the house and was making a loud clicking sound.

Without hesitation, this company sent Jeffrey to my house, I hadn’t…

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Response from business owner

Thank you for taking the time to write us a review Sharlene! Much appreciated and glad to hear you were happy with our service!

via Google
Shannon Harrell

Jeffrey K was outstanding overall. He explained steps in details regarding services rendered, including potential oversights associated with the builder that were observed during service. His demeanor was exemplary and easy communicator. I …

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Response from business owner

Thank you so much for the review Shannon!

via Google
Cary S

Jeanne C is one outstanding HVAC tech. She diagnosed my ac problem right away and had my system working in just minutes. She was polite, professional, and answered all my questions. I am a retired scientist and she was technically …

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Response from business owner

Thank you for the kind comments Cary, very much appreciated!

via Google
Shar Stewart

This is my new hearing and cooling company. They helped me when my contracted company would t come out.

I cancelled my contract and will only use R&D!

Thank you so much for your honestly and professionalism Jeffrey.

via Facebook
Brian Brady

Jeff was on time, personable and made the effort to explain the issue and resolution. The service level and overall experience exceeded my expectations. I would highly recommend Jeff and R&D for any future issues you may have with your HVAC…

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Response from business owner

Thank you for the review Mr. Brady, much appreciated!

via Google
Pam Seymour

Jeffrey is extremely knowledgeable and very friendly. I recommend him highly.

Response from business owner

Thank you for the review Pam!

via Google
Seth Fox

Jeannie C was on time, total expert in Generac generators and total professional. Reset my generator, did maintenance and ran a test. I am now an R&D customer!!! Thanks Jeannie.

Response from business owner

Thank you for the review Mr. Fox, your comments are greatly appreciated!

via Google
Debbie B

Jeffrey was super charismatic and extremely helpful. Within 10 minutes of arriving he knew what needed to be replaced, and without any difficulties fixed my unit in incredible time. Very professional. Great work.

Response from business owner

Thank you so much for the review Mr. Bellino!

via Google
Steve B

They are very attentive to providing customer satisfaction. Ann and Chris were very helpful in the process.

Special thanks to Service Tech, Jeannie C! She went above and beyond with details and making me feel confident with her work – very …

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Response from business owner

Thank you for the review Steve, much appreciated!

via Google
D.R.& Kathryn E

Very knowledgeable and experienced professional.

Response from business owner

Thank you for the kind comments Shannon!

via Google
Amanda K. & Dan G

William arrived well within our "window" and solved our annual problem of needing a new capacitor, plus giving attention to our over-loving dog, Yogi. thought we blew the compressor, but went back to check and it was all good! hallelujah …

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Response from business owner

Glad we were able to get everything back up and running! Thank you for the review Amanda!

via Google
Chris & Retta C

We were very happy with our experience with R&D. When our central AC unit stopped working on Thursday evening, our first call was to a competitor, who told us the earliest they could come out would be Sunday. Our next call was to R&D, and …

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Response from business owner

Thank you for the review Rachel, we are grateful that you took the time to tell us how we did!

via Google
Joan McC

Jeannie C (service tech) was very professional and answered any question we had. R&D sends very competent people.

Response from business owner

Thank you Joan!

via Google
Mary M

Jeffery did a great job finding the problem quickly.

Response from business owner

Thank you so much for the review Mary!

via Google
Melissa Valentin

Call because air was out they were able to work me on the schedule and get it fixed quickly. Technician Jeannie C. was great.

Response from business owner

Thank you for the review Melissa!

via Google
Steve Wong

Jeff K – service technician – did troubleshooting of my AC unit. He's very professional, polite, and knowledgeable. He quickly identified the problem and recommended the solution. He took time to explained the problem and gave maintenance …

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Response from business owner

Thank you Mr. Wong!

via Google
Jay Whittemore

A/C broke day before big Father's day party with 90+ degree weather expected. Jeannie was at my place within an hour of calling (8:30 pm, btw) and diagnosed and repaired our unit by 10. Highly recommend

Response from business owner

Glad we were able to get everything taken care for you Mr. Whittemore, thank you for the review!

via Google
Ralph & Sherry G

We've been with R & D for many years. The technicians are all very knowledgeable Jeffrey K has been to our house several times and we appreciate his service and professionalism. He's always been able to resolve the issues we've experienced…

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Response from business owner

Thank you for the review Mrs. Grizzel!

via Google
Patty R

Jeannie knows her stuff! Excellent service!

Response from business owner

Thank you for the review Patty!

via Google
Frank Z

Jeffrey is very good. He's very personable and professional. Represents R&D very well.

Response from business owner

Thank you for the review Mr. Zisak, we are glad to hear you were happy with the services Jeffrey provided!

via Google
Carolyn M

Excellent service !! Would highly recommend ! Jeannie and Bob were professional and their work was stellar !!! If you need heating and cooling they were awesome ! Thank you !!

Response from business owner

Thank you so much for the review Carolyn!!!

via Google
Heather Smalley

Great customer service!

Response from business owner

Thank you for the review Mrs. Smalley!

via Google
Rhonda Leonard

My AC went out and they sent me a repairman that morning. He was super friendly, professional and knew exactly what to do. I thought their prices were reasonable and honest. If needed I will use them again. I recommend them.

Response from business owner

Thank you for taking the time to write us a review Ms. Leonard, much appreciated!

via Google
Xing Zhuge

Service is on time. Price is reasonable.

Response from business owner

Thank you for the review Xing!

via Google
Mike and Cathy Wakefield

William M, one of the R&D technicians came out this morning to do an inspection and to service our system. R&D had installed the system approximately 8 years ago and we have been very pleased with both the heating and air conditioning over …

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Response from business owner

Thank you so much for the kind comments Mr. & Mrs. Wakefield!

via Google
BE Young

Technician was prompt, courteous, and thorough. He made every effort to complete Spring checkup with precision, and following thorough and organized procedures. When I was readily available, the technician described what he was doing and …

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Response from business owner

Thank you so much for the review!

via Google
Anthony T.

I have Trane central air system and have had problems with it the last couple of years. As the temperature elevates during the day the system would start blowing out warm air. Other companies coming over the skyline couldn’t diagnose the …

read more
Response from business owner

Thank you so much for taking the time to write such a detailed review, much appreciated Sean!

via Google
Katie G

Excellent to work with! Ann and William really made it happen for us. It was a 90 degree day and we had limited time to get our ac back on, but they came through and with a fair cost. Excellent Serivce all around! Looking forward to working…

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Response from business owner

Thank you Katie, glad were able to get everything back up and running for you!

via Google
Laurence Banville

This is a review of Jeannie C. She clearly knew what she was doing, she helped me understand my system, and she figured out the main issue that the installers messed up the installation. Not a good review of installers, but Jeannie C was …

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Response from business owner

Thank you for the kind comments Mr. Banville!

via Google
Mary Caligiuri Scott

Tech was very personable and did a great job. We have been with R & D for years and they are very reliable and honest.

via Facebook
Derrick Farris

Great crew

Response from business owner

Thank you for the review Mr. Farris!

via Google
Dave Huber

FINALLY! Honest, prompt, and professional service. Five stars aren't enough for Chris C, Jeannie C and the R&D team.

Response from business owner

Thank you for the review Dave! Glad you are happy with the service and we are lucky to have you as one of our clients!

via Google
John D'Andrea

This company installed our whole house generator. A nice Generac. The whole process from sales to installation to maintenance has been pleasant. The recent storms of winter 2018 caused long power outages in my neighborhood. Not at my house…

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Response from business owner

Thank you for the kind comments Mr. D'Andrea, we really appreciate your recommendation!

via Google
Linda Cowan

I just had normal maintenance done on my generator. They were on time, explained all they did and very informative.

via Facebook
Mike Puskar

We were looking to inquire about getting a generator installed, Found R&D on line I liked what I seen on there web site so I called and made an appointment for Chris to come to our house for a generator assessment. His professionalism and …

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via Facebook
Ashley Loftus

I needed a tune up for my oil furnace. I called R&D and they were able to schedule Jeannie to come out 3 or 4 days later. When they told me it would cost $215 for the tune up I mentioned their website has tune-ups listed for $89. They said …

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Response from business owner

Thank you so much for the review Ms. Loftus! Our sincerest apology for any discrepancy and we are glad to hear you were happy with the service. Your comments are truly appreciated!

via Google
Maria Alexis

Nice work!

Response from business owner

Thank you for the kind comment Maria!

via Google
Dave Huber

Quality, no BS customer service. HIGHLY recommended!

Response from business owner

Thank you for taking the time to write a review Mr. Huber, we really appreciate it!

via Google
Sue Erni

Great experience with both getting my heater fixed as well as getting my generator serviced. I had Jeannie as my technician and she was wonderful! I would highly recommend your company and Jeannie!!

Response from business owner

Thank you so much Sue and we are glad we were able to help!

via Google
Thomas Corcoran

R & D personal came right to my house and solved my problem.

Response from business owner

Thank you for taking the time to write a review Mr. Corcoran!

via Google
Kurt S

R&D replaced my entire HVAC system. I was very pleased with their pricing and their work. The installers were timely, well trained, personable and professional.

Response from business owner

Thank you for the kind comments Kurt, much appreciated!

via Google
Dan Cuddhy

Very professional would highly recommend you to all my neighbors

via Facebook
Nadia du Toit

our Service technician, Jeannie, was friendly, thorough and very knowledgeable in her service. She was on time and got everything done in a timely fashion.

Response from business owner

Thank you for taking the time to write a review Nadia!

via Google
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Beyond expectations

We worked with Chris and couldn’t be happier! He was diligent with following up on our questions while working through the quote process. He made sure everything was done to our satisfaction……and even made sure the gas company was keeping us happy too. On our final walk through……Chris focused on the the tiniest details……like a few pieces of materials left in the yard that he picked up for us. He wanted To make sure we had NOTHING negative about our experience. We are so pleased we went with R&D for our generator!
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Mitch & Diane Arvey was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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Mitch & Diane Arvey was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

Salesman was not very good.

The salesman quoted a price then said he made a mistake, sold us a unit that was supposed to be quieter than the old unit then backed off that claim when we questioned him based on what others told us AND the unit he ordered for us did not properly fit the space. It took a long time to get the unit installed and operating properly.

Because of the difficulties Chris and the owner personally paid us a visit during the first day of installation and assured us they would make it right and they DID. We are very pleased with the new AC/heater unit now. Also the installers Danny and Aaron were very knowledgeable, professional and competent. Additionally Chris was a very well-trained representative who jumped through hoops to see customer service was provided and that we were satisfied. Their emergency service was also very good.

All in all even though the first day of installation was not pleasant Chris, Danny and Aaron came through for us. We appreciate the care they took in keeping everything clean and seeing that we were satisfied. With a few reservations I would recommend R&D to others. The owner was very nice as well and we appreciated his caring enough to pay the visit.
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Eleanor Gavol was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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Eleanor Gavol was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

R&D Service and Pricing

The AC quit during the hottest week of the year. A call to R&D brought out a tech quickly the same day and after comparing quotes from a competing service, the decision was an easy one. They brought out a in house unit quickly to tide us thru the day while they ordered and installed the new AC system. Price was significantly better than the competitor’s and the Tech/sales consultant was very knowledgeable and professional.
I highly recommend R&D.
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John W was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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John W was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

Hot Water Heater Replacement

This was a preventive maintenance replacement of a 17 year old unit; no known issues with the old one and essentially an “in kind” replacement.
R&D had previously replaced my HVAC units and I have a service contract with them. I’ve been very satisfied with their work which is why I went with them on this replacement. No regrets, I think the price was fair, the techs were great and they did nice work. A few hiccups; on specs in the contract and scheduling, but readily resolved.
I would not hesitate to recommend R&D and I will continue to use them.
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William & Wendy Crouse was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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William & Wendy Crouse was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

Trusting R&D to do the right thing

They are very trustworthy and present your options in a manner that you can understand and make the appropriate decision
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Mr. Bill Kantner was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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Mr. Bill Kantner was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

Great Service!

Chris took care of everything. Prompt and professional! Highly recommend!
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Maurice & Dorothy Byrd was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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Maurice & Dorothy Byrd was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

Great!!

Our experience with R&D was wonderful. Ron was professional and he answered all of questions and quick to respond to our calls. He is a man of his word and thats’ a refreshing change to experience this type of customer service. We would definitely recommend this company to friends and family.
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Gary Balbach was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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Gary Balbach was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

Great service and install

Ordered now Lennox gas furnace and AC unit to replace 25 year old RUUD system. Ron was great and gave us real and honest quotes and information. Install was only 2 weeks later after we signed (that included the July 4th holiday weekend). All of the installers were professional and knew exactly what they were doing, and how to do things the right way. We have been a customer for 15 years and have always been treated fairly. We would recommend R&D to anyone needing service on an old system or buying new, they do it all!
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Bob was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

I feel very comfortable recommending R&D to anyone.

Sales Rep was honest and did a good job of educating me on my system and what to expect in terms of repairs and life span… Did not try to up sell anything, but prepared me well for what is going to be an expensive repair. Now I have a clear picture of what system I need to best cool/heat my home now that my crappy builder’s grade system is on its way out. Do yourselves a favor and go with R&D… no need to shop around.
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Les & Barbara Sabo was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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Les & Barbara Sabo was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

Quality of service

We had R&D service our old heat/ac for over 16 years. The quality of service was excellent and the cost reasonable. When it came time to upgrade to a new system, R&D’s quote was not the lowest but based on years of service and past relationships, we had them install our new heat/ac system.
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Alan & Patricia Kleinman was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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Alan & Patricia Kleinman was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

Good Price Great Service

Recently had 3 new condensers and coils replaced from R&D.
Sam was great at explaining what we needed to. Installation was a breeze.
All in all very happy we made the decision .
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Nancy Braun was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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Nancy Braun was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

Quality and Courtesy

I was very impressed with the quality of the work done by Tim Frank. I will be asking for him by name to do our annual heating / cooling tune-up.
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Emily & John Singer was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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Emily & John Singer was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

New Heat Pump

Showed up for appointments on time; installed heat pump and cleaned up when done. Heat pump is working very well and everyone was very professional and friendly.
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Jeff & Heather Ahlborn was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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Jeff & Heather Ahlborn was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

Excellent

Simply put, they were on time, courteous, quick, and efficient. Absolutely no complaints.
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Mr. John Newsom was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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Mr. John Newsom was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

Replacement of complete HVAC systems.

It was a great experience working with R&D. Always on time with a great work ethic, good pricing and super office support.
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Rodney & Susan Dausch was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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Rodney & Susan Dausch was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

R&D is the best!

R&D has serviced our HVAC for 13 years. With their bi-yearly service, it extended the life of our unit to 17 years! When the HVAC finally gave out, R&D diagnosed it was time for a new system. Ron came out the same day with four estimates for different systems. After getting three other company estimates, R&D had the best price for installation of the new system and service. Once the decision was made Ron ordered the system ASAP and was installed quickly and efficiently the next day. Everyone involved were knowledgeable, efficient, polite and personable.
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Chris Moyer was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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Chris Moyer was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

excellent

Brandon was a pleasure to deal with on all levels.
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Mr. G was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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Mr. G was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

Professional

First the electricians were great. Did a great job and cleaned up after they were done.
Next the people who put in gas line were also great. Did a nice job and very respectful of our bushes and home. Very nice job.

Ron the sales guy was fantastic. He followed thru on all our concerns and I could not be happier. This is the first job done on my home in 20 years that went so smooth.
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John Lindtner was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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John Lindtner was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

Thorough and professional

When the technician arrived, I initially had my hesitations. He was much younger than most who had worked on my systems. I was blown away by his thoroughness and professionalism. His knowledge of HVAC systems along with his respect for the customer will have me request him for future visits and any work that will be necessary to keep my systems running efficiently. When calling R&D make sure to request Jose. You’ll be glad that you did!
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Arlene Friedman was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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Arlene Friedman was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

Best service ever!!!!!!!!

I called R&D during a very cold spell. My heater wasn’t working and it was really cold. Stephanie took the call and Jose was here within half an hour. Jose put on booties so he wouldn’t dirty my floors. He went to work right away and had the heater up and running in no time at all He informed me about the problem before he left. He was a very nice and polite young gentleman. I want to add that everyone at R&D is very service oriented. Thank you all.
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Great Experience

Chris is extremely personal, knowledgeable and detailed in his presentation of a new cooling system and subsequent installation. He patiently explained the new components and costs for the attic in a way that I could understand, articulate and make decisions for our long-term use. While Chris was communicating, Tony and his crew ensured that everything was installed expertly. I appreciate Tony’s opinions and comments regarding what was needed and his craftsmanship is excellent. Chris was on-site each day to follow up and ensure compliance with the initial specification. I would definitely recommend R&D for a high quality experience and service and I am confident they will stand behind their work.
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Doug Hamley was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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Doug Hamley was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

Good price, good service

Everything from the initial service call to the quote for a new system to the installation was handled very professionally and competently. I am very pleased and would definitely recommend R & D to anyone looking for HVAC repair or replacement.
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Greg Saeger was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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Greg Saeger was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

Quick response on the coldest of days

Amanda,
Thank you so much for the prompt service. In the world of finding a business to service your needs with little notice and on a cold day I might add, R & D stepped to the plate. Timothy Frank was extremely knowledgeable in our system after seeing it for the first time. This system was set up and installed in the fall of 2014 and worked great through that winter. Apparently I have a few employees that decided to change some settings that could have been disastrous to themselves and our building. I want to thank everyone from the call center, yourself and Tim on a job well done. I look forward to using R & D Heating and Cooling again. Thank you,

Operations Manager
Delaware Valley Concrete Co.
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Chuck Sauder was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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Chuck Sauder was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

good customer service

good technicians and on schedule.
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Michael was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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Michael was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

R&D experience

R&D was very professional, competitively priced and did a great job installing the equipment and making sure we understood how to operate our HVAC unit
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Bill C. was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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Bill C. was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

Service call performance.

They do a good job, are on time and keep things clean.
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Richard Nelms was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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Richard Nelms was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

Best Preventive Service

R&D has provided our HVAC service for almost ten years. The recent preventive maintenance service provided by Timothy Frank (and the first provided to us by Timothy) was the most informative, most well explained and most professional performed service we have had from R&D.
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Thomas & Margaret Pilong was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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Thomas & Margaret Pilong was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

Excellent Service

Company is always professional and responsive. Have used them for 2 years for annual maintenance of AC, propane gas heater, humidifier and air cleaner. Extremely satisfied.
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LS was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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LS was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

Great company! Fantastic people to work with

Very professional, good communication and honest
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Judi & Gregory Wuthnow was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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Judi & Gregory Wuthnow was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

EXCELLENT service and professionalism

What a GREAT EXPERIENCE. I will recommend R & D Heating, Cooling and Electric to all I know. The technicians went over and beyond their normal job. After the generator was installed, the technician checked our fireplace to make sure the pilot was lite, What a surprise he found, a ‘very’ large birds nest and several dead birds in the metal flue. He offered to clean out the flue of the nest and dead birds on the inside of the fireplace. He then went outside and tried to clean out the vent of the bird nests. The straw and sticks were so compacted in there that he wasn’t too successful. We will need to have the vents professionally cleaned out. But, he didn’t need to offer in the first place. You have an amazing group of people, from you office staff to the technician in the field.

Thank you R & D.
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George Corner was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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George Corner was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

Very pleased!

Moved into our new home in May 2011. We have been quite pleased with R&D Heating and Cooling service.
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Charlotte Ferraro was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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Charlotte Ferraro was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

Always there when i need them

Honest service and always on time
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Satisfied customer 2015 in Media, PA was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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Satisfied customer 2015 in Media, PA was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

Service for heater and air conditioner

We had 2 visits this year for service our equipment. The office staff and technicians were wonderful. Work was professional. Staff was responsive and on time. Would highly recommend.
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Charles and Charlene Poteet was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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Charles and Charlene Poteet was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

R&D Heating/Cooling Installation/Service

R&D designed and installed the Carrier heating and air conditioning system for my home under construction in 1990. It started up and worked perfectly for 22years. One part change was required, a gas solenoid, after 20 years and was done quickly and properly. Two years ago I had the system, still working well, changed out with a new, more efficient Bryant/Carrier system with heat pump for heating and cooling and forced gas furnace. It worked perfectly retrofitted to the existing trunklines on start up. Cooling and heating distribution excellent.

R&D has always been prompt and flexible in scheduling routine service maintenance every six months for last 25 years. Service technicians are polite, competent, thorough and reliable. Start up of unit always without event.

I am a senior chemical engineer retired. I have been familiar with heat transfer equipment for 40 yrears. They receive my top recommendations for professionalism.
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G Spriggs was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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G Spriggs was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

Dependable every time!

We’ve used R&D for years and have never had any complaints. They are proactive in scheduling with reminders and flexible when needed. The schedulers are pleasant and the reps that come out are professional and thorough each visit.
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John Stewart was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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John Stewart was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

Installation of whole house generator

Great 2 day job. All of the guys were outstanding workmen. As much as they were in and out of our attics, they took care of our house as if was theirs. They were informative and knowledgeable. When the job was finished, my place looked like they were never here. All of their work looks like it was always there. They were FANTASTIC ! ! !
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Rich Riviello was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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Rich Riviello was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

Very Satisfied

We use R&D for both heating and air conditioning service. We are very satisfied with their quality of service, their courteous attitude and timely reminders for scheduling an appointment. Great Job and keep up the good work!
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