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Customer Reviews of R&D Heating, Cooling, & Electric

From 443 reviews
Chip Murray

Thorough & very professional service!

Response from business owner

Thank you for the review Mr. Murray!

via Google
Michael Pasquini

The team at R&D was fantastic. The service technician Sean was friendly, fast, and efficient in his diagnosis. Ann went out of her way to find the motor my AC system needed, verified it was under warranty and had it shipped within a day. …

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Response from business owner

Thank you so much for the review Michael, much appreciated sir!

via Google
michael dougherty

Every time I needed to call for service they were there at the time they said. Their maintenance pricing is affordable and they do checkup twice a year. Their technician's are knowledgeable and explain what the problem was.

Response from business owner

Thank you for the review Mr. Dougherty!

via Google
Matthew Busillo

Great service... would buy again.

Response from business owner

Thank you for the review Mr. Busillo!

via Google
Tomica Harnos

We are in the process of moving and need some HVAC, electrical and plumbing work. R&D is by far the best company that we have ever had the pleasure to deal with. Everyone that I have had contact with — electricians, plumbers, HVAC, …

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Response from business owner

Thank you for the review Tomie, you are the best!

via Google
ivan cay

The technician, Jeannie Carns, was professional and knowledgeable! She did everything she could to fix the issue.

Response from business owner

Thank you for taking the time to write a review Ivan, greatly appreciated!

via Google
Liz Zimmerman

Our AC stopped working during the latest heat wave. We were able to get an appointment for the next day. William arrived and quickly diagnosed and fixed the issue, and now we're back up and running!

Response from business owner

Thank you for the review Liz!

via Google
Jeannie Nageli

R&D Heating, Cooling and Electric arrived within an hour of being schedule for a Saturday morning appt. Daniel had my A/C up and running within 30 minutes!!! I’m so grateful they were able to save me from the 100 degree temps!!!

Response from business owner

Thank you for writing a review for us Ms. Nageli!

via Google
Rasheed Abdullah

Jeannie C provided great service. Explained everything in detail when fixing are air conditioning problem and was very kind and respectful.

Response from business owner

Thank you so much for the review Mr. Abdullah!

via Google
Brett Payne

He was great – so relieved to see him after being without A/C for two days. Polite, efficient, confident and reassuring- everything you want when you are in need of help and expertise. Look forward to seeing him again for our fall …

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Response from business owner

Thank you for the review Brett!

via Google
Nicole Banar

William M. came out late in the evening on one of the hottest days of this year. He was prompt, quick to complete our emergency service call and got our AC back up and running. Highly recommend for any HVAC needs big or small!!!

Response from business owner

Thank you for taking the time to write us a review Ms. Banar!

via Google
Beth Chance

R & D people are very nice to deal with and they will make it right. What would be good for them to do is have a scheduler-type person to help keep the approximately timeline that they promise to do work for the customer. That way the …

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Response from business owner

Thank you so much for taking the time to write us a review Ms. Chance, and your recommendations are appreciated!

via Google
Barb Murphy

Sean was very thorough and on time. And answered all our questions. Great job Sean

Response from business owner

Barb, thank you for the review!

via Google
Lorri Sword

Been dealing with this company for years. Always a good experience. knowledgeable and kind techs!

Response from business owner

Thank you for the kind comments Ms. Sword!

via Google
Valerie Charles

I was very pleased with the excellent service provided today by R&D Heating and Cooling. Bob, the technician was very knowledgeable and was able to answer all my questions. They charged a fair price for the work done and I am glad that I …

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Response from business owner

Thank you so much for the review Ms. Charles!

via Google
John Hilyard

Ryan did a thorough check of the system after resolving capacitor failure problem. Job required replacing 50A breaker. I provided him with follow-up that he requested after breaker installed. Gave maintenance options without excessive …

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Response from business owner

Thank you for taking the time to let us know how we did Mr. Hilyard, much appreciated sir!

via Google
Mary Cosgrove

Bill was concise, professional, knowledgeable, and kind. R&D should count their lucky stars that Bill is their employee.

Response from business owner

Thank you for the kind comments Ms. Cosgrove!

via Google
Don Carlo IV

amazing team and service, have referred them to my neighbors in my community and family members they are amazed with the efficiency of service

Response from business owner

Thank you Don Carlo!

via Google
Ryan Nakanishi

Jeannie C. From R&D Heating and Cooling was a breath of fresh air. Jeanie was professional, knowledgeable, efficient and very outgoing. She was also great with my dogs and fixed my AC unit problem fast and made sure that it was fixed …

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Response from business owner

Thank you so much for taking the time to let us know how we did Ryan, very much appreciated!

via Google
Kaya Andrew

Sean came out to the dealership I work at and what was once a hot, uncomfortable, stuffy room is now a cool and refreshed environment. He was timely, personable, and professional. While working in our small office he managed to not …

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Response from business owner

Thank you so much for the review Ms. Andrew!

via Google
Skip Close

They did a great job getting our new home ready for us to move in.

Response from business owner

Thank you so much for the review Mr. Close, your comments are much appreciated!

via Google
Denise Sheehan

Great customer service

Response from business owner

Thank you for the review Denise!

via Google
Sheila Vegari

Great company! I highly recommend it. They are very organized . Sean, the technician was great. He was on time, and was very professional and efficient and knew his job real well.

Response from business owner

Thank you for the review Shelia, very much appreciated!!!

via Google
Eric Mickelberg

Sean was very honest and was able to address the issue in a timely matter. I would definitely recommend Sean and R&D Heating, Cooling and Electric because of their commitment to customer satisfaction.

Response from business owner

Thank you for the review Eric!

via Google
Susan Ledieu

Excellent. Been working with R & D for years. They are on the problem immediately and keep at it until it is solved. They are fair about pricing and cost.

Response from business owner

Your comments are much appreciated Susan, thank you!

via Google
Joe Grubb

Not sure why you're asking me for a review when you owe us the Summer half of the Winter/Summer maintenance we already paid for, plus sent us a bill for another year without finishing the first year. Shabby record keeping. In case you …

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Response from business owner

Thank you for the review Joe!

via Google
Vicki Moresi

Prompt, courteous, and thorough. Always does a nice job!

Response from business owner

Thank you for taking the time to write us a review Vicki, much appreciated!!!

via Google
0712751

I just had a question about the our Mini split Mitsubishi because we were having some hardscape work done under it outside. Anne took my call and I am never disappointed. She always goes the extra mile to answer questions and so …

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Response from business owner

Thank you so much for the review!

via Google
Mike Valadakis

Sean arrived on time. He was professional and courteous.

Response from business owner

Thank you for the review Mr. Valadakis!

via Google
Danielle Lombardi

Technician was thorough and attentive.

Response from business owner

Thank you very much for the review Danielle!

via Google
Dick Appleton

Right on time. Our technician, Jeannie, was well prepared. She was thorough, professional and knowledgeable.

Response from business owner

Thank you for the review Mr. Appleton!

via Google
BE Young

Technician was prompt, courteous, and thorough. He made every effort to complete Spring checkup with precision, and following thorough and organized procedures. When I was readily available, the technician described what he was doing and …

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Response from business owner

Thank you so much for the review!

via Google
Bertha Wolford-Barrow

the workers are very good at what ever job they are called on to do, they do not stand around and waste time. the workers are really nice and easy to get along with.

via Facebook
Bob Hedley

Sean was great. Had our problem solved in no time! R&D handled our issue and took care of us in record time...Thanks Sean and R&D!

Response from business owner

Thank you Mr. Hedley!

via Google
Joseph Czipoth

R&D has been a great installer/service provider for us.

R&D installed our HVAC system and maintains it every year since.

The people are courteous, friendly and knowledgeable.

Always on time. The technicians are efficient and knowledgeable…

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Response from business owner

Thank you so much for taking the time to write our company a review Mr. Czipoth. Greatly appreciated!

via Google
Shelley May Mincer

Ryan H came to our home 1st thing Sat AM and replaced the compacitor on our AC – Quick and efficient! Thank you so much!

Response from business owner

Thank you for the review Shelley!

via Google
Jim Cummings

Service technician was on time, friendly and worked efficiently.

Response from business owner

Thank you so much for the review Mr. Cummings!

via Google
Mike and Cathy Wakefield

William M, one of the R&D technicians came out this morning to do an inspection and to service our system. R&D had installed the system approximately 8 years ago and we have been very pleased with both the heating and air conditioning over …

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Response from business owner

Thank you again for another great review Mrs. Wakefield!

via Google
Chandler Yeager

Great service and very knowledgeable

Response from business owner

Thank you so much for the review Chandler!

via Google
Janet Codichini

We receive great service with making appointments, heat/ac specialists arriving on time, providing yearly maintenance or making repairs if needed , giving advice in using our heat/ac unit throughout the year, all staff is kind, courteous, …

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Response from business owner

Thank you for the review and kind comments Mrs. Codichini!

via Google
Ashley McCabe

Amazing service!

Response from business owner

Thank you so much for the review Ashley!!!

via Google
Bill Strock

Jeannie was our service tech for yesterday's spring maintenance check up. She was very knowledgeable and friendly. She reviewed her notes with me from the inspection she completed on our system to ensure I knew the state of the furnaces. R&…

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Response from business owner

Thank you for the review Mr. Strock!

via Google
Don Murphy

Jeanie C showed up on time and was very knowledgeable

Response from business owner

Thank you for the review Mr. Murphy, much appreciated!

via Google
Appu John

They were prompt. Very pricey. $99 to simply come out and diagnose an issue is a bit too much.

Response from business owner

Thank you for the feedback Appu!

via Google
Robert Perry

Jeffrey was very customer focused, knowledgeable and personable and I would recommend him to anyone that is looking for a HVAC contractor.

Response from business owner

Thank you for the review Robert, very much appreciated sir!

via Google
Steven Quimby

Great experience with R&D. Reasonable pricing, friendly people, and reliable. Definitely recommend......

Response from business owner

Thank you for the kind words Mr. Quimby!

via Google
John Matson

Jeannie was very professional and service was outstanding

Response from business owner

Thank so much for the review Mr. Matson, much appreciated!

via Google
Joe Burns

My technician, Jeffery was both friendly and knowledgeable. He took the time to explain my system to me as he serviced it. I was very happy with his expertise and signed up for a service contract. Thank you R&D!!

Response from business owner

Thank you for the review Mr. Burns, much appreciated sir!

via Google
John D'Andrea

This company installed our whole house generator. A nice Generac. The whole process from sales to installation to maintenance has been pleasant. The recent storms of winter 2018 caused long power outages in my neighborhood. Not at my house…

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Response from business owner

Thank you for the kind comments Mr. D'Andrea, we really appreciate your recommendation!

via Google
Jennifer Duffy

Excellent service, professional and friendly.

Response from business owner

Thank you so much for the review Jennifer!

via Google
Tony Palumbo

The employees are very nice and do a good job on keeping up with the maintance of my heating and air conditioning.

Response from business owner

Thank you so much for the review Tony, much appreciated!

via Google
Andrew Homsey

R&D is great. I use them for my heating and cooling needs, including annual maintenance.

Response from business owner

Thank you so much for the review Andrew!

via Google
Judy Hamer

We have done business with R&D for a few years. They have always been prompt, courteous, and professional.

We trust them to be honest and fair.

Jeffrey, Ryan, and all the staff are super. We would definitely recommend

R&D Heating & Cooling…

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Response from business owner

Thank you so much for the review Mrs. Hamer!

via Google
Glenn Moore

We always request Jeffrey K. because he is very thorough and knowledgeable and we trust his recommendations.

Response from business owner

Thank you for the review Mr. Moore, your comments are much appreciated!

via Google
Anna Wilson

Jeannie C was very professional and personable!!

Response from business owner

Thank you for the review Ms. Wilson!

via Google
Patti Olenik

Jeannie quickly diagnosed the problem with our geothermal system. She was knowledgeable, professional and friendly. She represented R&D well!

Response from business owner

Thank you for the review Patti!

via Google
Jennifer Szychter

Great work! Prompt arrival and knowledgeable!

Response from business owner

Thank you for the review Mrs. Szychter!

via Google
Nicole Ritterbeck

William at R&D always does a great job with our service. He does a thorough job maintaining our systems and I always feel comfortable asking questions.

Response from business owner

Thank you so much for the review Mrs. Ritterbeck!

via Google
elizabeth olsen

Jeffrey was polite, efficient and extremely Knowledgeable! Thank you for the service !

Response from business owner

Thank you for the review Elizabeth!

via Google
Judy Kenney Hamer

Prompt, Friendly, professional, reliable, and reasonably

priced. We would definitely recommend them.

via Facebook
Virginia Ranf

Jeffery was a pleasure to work with. He was thorough, explained what he was doing and why. I trust him!

Response from business owner

Thank you so much for the review Mrs. Ranf, very much appreciated!

via Google
Deborah Harris

Jeffrey K was extremely professional. He got right to work and completed a thorough tune up of our HVAC system. Great job, Jeffrey!

Response from business owner

Thank you for the review Mrs. Harris, we appreciate you taking the time to let us know how we did!

via Google
Bob Mosch

Jeffery was very professional and thorough in providing service to my HVAC system. Will ask for next service visit.

Response from business owner

Thank you for the review Mr. Mosch, much appreciated!

via Google
Laura Blanda

William M. is very professional and knowledgeable as well as personable. Honest is another word I would use to describe him, which is just as important. R and D Heating and Cooling is lucky to have him.

Response from business owner

Thank you so much for the review Mrs. Blanda!

via Google
Yogesh Mulay

Amazing / Phenomenal ... I lost the name of the individual who did the work. He was there pretty late & ensure all things are placed in tact and did the job very thoroughly. Poor guy did get a decent enough cut on his hand but he continued…

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Response from business owner

Thank you for the kind words Yogesh!

via Google
John Ford

Always pleased with Jeannie’s service.

Response from business owner

Thank you for your review Mr. Ford and for you feedback, much appreciated sir!

via Google
Claudia Huber Robbins

We have used R&D Heating & Cooling for both our home and business property. They have great customer service and are very detailed oriented. We recommended them to our neighbors and they were also very satisfied. If you are looking for …

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via Facebook
Deborah Gillespie

We had a complete replacement of the HVAC system including moving the location of the air conditioner to the opposite side of the house. The work was done efficiently, they explained what they were doing, they were on time, and left the …

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Response from business owner

Thank you for taking the time to write us a review Ms. Gillespie!

via Google
William Tryon

Jeannie is very professional and pleasant. Always on time and does a great job.

Response from business owner

Thank you for the review William, much appreciated!

via Google
Doug Palma

Jeanie was prompt, efficient and handled problem very professionally. She answered all our questions and had our system working in a very short time

Response from business owner

Thank you for the review Mr. Palma!

via Google
J Paterson

R&D is the best and I’ve dealt with 4. They worked hard getting my heating issue fixed. Now I’ve had Jeannie C as my Tech the last 4 times and it is always a pleasure. She is always in a good mood, very pleasant to talk to and extremely …

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Response from business owner

Thank you for the review Janet, we really appreciate you taking the time to let us know how we are doing!

via Google
Carol McHarg

Jeanie is fast and efficient and knows what she's doing.

Response from business owner

Thank you so much for the review Carol!

via Google
Joann F

Jenny is a great representative for R & D. She does excellent work. From…

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Joe Gonczi

Jeannie did a good job of evaluating our problem and providing solution that corrected it.

Response from business owner

Thank you for the review Mr. Gonczi!

via Google
sharon krug

I want to personally thank Jeffrey for his service today. He was personable easy to talk to and provided much appreciated knowledge and advice.

I will be requesting him for future service calls.

Response from business owner

Thank you for the review Sharon!

via Google
Gregory Larson

Jeannie was great!! she was on time, friendly, answered my questions and was very very neat!! Very happy with her work

Response from business owner

Thank you so much for the review Mr. Larson!

via Google
steve renner

I came home from work Monday afternoon to a cold house (it was 11 degrees out). It was 40-something degrees inside. After troubleshooting the t-stat, I called 2 local companies. Neither "on call" technician called me back, even after …

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Response from business owner

Thank you so much for the review Mr. Renner!

via Google
Dan Acland

Friendly, quick, clean and honest

Response from business owner

Thank you for the review Mr. Acland!

via Google
Steve Renner

I came home from work Monday afternoon to a cold house (it was 11 degrees out), and according to my wifi thermostat, the heat had been off for 9 hours. It was 40-something degrees inside. After troubleshooting the t-stat, I called 2 local …

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via Facebook
Phil Kolb

I am a returning customer to R&D. What a pleasant surprise and great experience working with their new customer service rep Kimberly. I am a self proclaimed stickler for good results...and I was not disappointed. Scheduling, visit …

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Response from business owner

Thank you for taking the time to provide us with a review Mr. Kolb, much appreciated!

via Google
J B

Jeannie was right on time and had all the tools to do a smooth installation. She also addressed my concern to avoid a "head knocker" where I had limited clearance for walking between the duct work and other utilities. She located it up and …

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Response from business owner

Thank you for taking the time to write a review JB, much appreciate!

via Google
William Pfeffer

Bought my second unit from R&D. They deliver excellent service in all four aspects of the business: sales, installation, service and front office. Highly recommend.

Response from business owner

Thank you for the review Mr. Pfeffer!

via Google
Michael Sauder

Jeffrey K was a real pro at servicing our furnaces. The job was done quickly and with a smile. He even let my kids help and taught them how the furnace works.

Response from business owner

Thank you for review Mr. Sauder, much appreciated sir!

via Google
Larry Campbell

Jeannie recently serviced both of our heating units when, on separate occasions, each failed. Jeannie quickly diagnosed the problem in each case and returned the units to functioning. Jeannie is knowledgeable, professional, and personable…

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Response from business owner

Thank you for the kind comments Mr. Campbell!

via Google
Robbie King

Jeannie and her assistant arrived as scheduled and we discussed the issue I had been having with my heater. After a brief inspection and heating test, she was able to determine that the heat exchanger was broken. Jeannie was exceedingly …

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Response from business owner

Thank you so much for the review Robbie!

via Google
Peter Johnson

Ryan was great! Very thorough, courteous, and knowledgeable!

Response from business owner

Thank you for the kind comments Peter!

via Google
Janet C

R&D scheduled our service call promptly and sent Jeannie to repair our heater. Jeannie was a pleasure to work with and was able to fix a problem that other companies could not. She was polite and explained everything as she went. We …

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Response from business owner

Thank you for the review Mrs. Crittenden!

via Google
William Lusen

My heating unit underwent a regular maintenance check by Jeffrey K. He was professional, thorough, and informative.

Response from business owner

You review is much appreciated Mr. Lusen!

via Google
Ken Ecklund

William always provides great service.

Response from business owner

Thank you for the review Ken!

via Google
G. Michael Davis

Jeffrey arrived exactly on time and fixed everything about our old, timeworn air HVAC system, again showing me different parts and explaining my role in maintaining each--punctuated by still more of the worst puns I've ever heard in my life…

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Response from business owner

Hello Mr. Davis and thank you for the review! It is great to hear that you were happy with Jeffrey's service! Fortunately he is a fantastic tech but horrible comedian!

via Google
Angela Hedrick

Bob D. Was very knowledgeable, had exactly what was needed, and was extremely nice. He fixed the problem quickly.

Response from business owner

Thank you so much for the review Angela!

via Google
Nancy Curran

William is very professional and knowledgeable, cheerful and polite. I appreciate his expertise to check on my heating. I highly recommend him and R&D Heating and Cooling.

Response from business owner

Thank you for the kind comments Ms. Curran!

via Google
mackenzie

William M. helped us service our heater and did a great job. Professional and friendly service

Response from business owner

Thank you so much or the kind comments Mackenzie!

via Google
buddy loeb

Excellent service provided today by Jeannie. She was very professional and took the time to explain things to me. The overall experience was top notch.

Response from business owner

Thank you for the review Buddy!

via Google
Jim Baker

Jeanie C. provided excellent service. After she diagnosed what was going on with our Heating system, she did a really nice job of explaining the options, the plan to remedy, and then did-so quickly and efficiently.

I was very pleased with …

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Response from business owner

Your comments are much appreciated Mr. Baker!

via Google
Betsy Bruhn

R&D installed my system 2 years ago. They initiated the call about maintenance service (which I forget about!). They call to remind me of the appointment, send an email to remind me, tell me who the technician is going to be and show up …

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Response from business owner

Thank you for the review Betsy!

via Google
Thomas Pilong

Jeffrey K did a great job servicing our heater. Very professional and personable. Enjoyed his sense of humor

Response from business owner

Thank you for the kind comments Mr. Pilong!

via Google
Fred K

RYAN was friendly and professional; he was unfazed by our "over-friendly" little mutt. He was thorough and clearly explained what he did, why he did it, and the reasons for services or products he recommended.

Response from business owner

Thank you for the review Fred, your feedback is much appreciated!

via Google
Jim LAyman

Great timing for the service call, actually a hour early! Thanks for the call!

Response from business owner

Thank you for the review Jim!

via Google
S _Falone

Jeffrey is a friendly technician with great communication skills and an outstanding sense of humor. Looking forward to seeing him again soon

Response from business owner

Thank you so much for the review!

via Google
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Beyond expectations

We worked with Chris and couldn’t be happier! He was diligent with following up on our questions while working through the quote process. He made sure everything was done to our satisfaction……and even made sure the gas company was keeping us happy too. On our final walk through……Chris focused on the the tiniest details……like a few pieces of materials left in the yard that he picked up for us. He wanted To make sure we had NOTHING negative about our experience. We are so pleased we went with R&D for our generator!
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Mitch & Diane Arvey was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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Mitch & Diane Arvey was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

Salesman was not very good.

The salesman quoted a price then said he made a mistake, sold us a unit that was supposed to be quieter than the old unit then backed off that claim when we questioned him based on what others told us AND the unit he ordered for us did not properly fit the space. It took a long time to get the unit installed and operating properly.

Because of the difficulties Chris and the owner personally paid us a visit during the first day of installation and assured us they would make it right and they DID. We are very pleased with the new AC/heater unit now. Also the installers Danny and Aaron were very knowledgeable, professional and competent. Additionally Chris was a very well-trained representative who jumped through hoops to see customer service was provided and that we were satisfied. Their emergency service was also very good.

All in all even though the first day of installation was not pleasant Chris, Danny and Aaron came through for us. We appreciate the care they took in keeping everything clean and seeing that we were satisfied. With a few reservations I would recommend R&D to others. The owner was very nice as well and we appreciated his caring enough to pay the visit.
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Eleanor Gavol was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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Eleanor Gavol was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

R&D Service and Pricing

The AC quit during the hottest week of the year. A call to R&D brought out a tech quickly the same day and after comparing quotes from a competing service, the decision was an easy one. They brought out a in house unit quickly to tide us thru the day while they ordered and installed the new AC system. Price was significantly better than the competitor’s and the Tech/sales consultant was very knowledgeable and professional.
I highly recommend R&D.
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John W was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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John W was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

Hot Water Heater Replacement

This was a preventive maintenance replacement of a 17 year old unit; no known issues with the old one and essentially an “in kind” replacement.
R&D had previously replaced my HVAC units and I have a service contract with them. I’ve been very satisfied with their work which is why I went with them on this replacement. No regrets, I think the price was fair, the techs were great and they did nice work. A few hiccups; on specs in the contract and scheduling, but readily resolved.
I would not hesitate to recommend R&D and I will continue to use them.
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William & Wendy Crouse was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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William & Wendy Crouse was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

Trusting R&D to do the right thing

They are very trustworthy and present your options in a manner that you can understand and make the appropriate decision
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Mr. Bill Kantner was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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Mr. Bill Kantner was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

Great Service!

Chris took care of everything. Prompt and professional! Highly recommend!
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Maurice & Dorothy Byrd was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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Maurice & Dorothy Byrd was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

Great!!

Our experience with R&D was wonderful. Ron was professional and he answered all of questions and quick to respond to our calls. He is a man of his word and thats’ a refreshing change to experience this type of customer service. We would definitely recommend this company to friends and family.
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Gary Balbach was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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Gary Balbach was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

Great service and install

Ordered now Lennox gas furnace and AC unit to replace 25 year old RUUD system. Ron was great and gave us real and honest quotes and information. Install was only 2 weeks later after we signed (that included the July 4th holiday weekend). All of the installers were professional and knew exactly what they were doing, and how to do things the right way. We have been a customer for 15 years and have always been treated fairly. We would recommend R&D to anyone needing service on an old system or buying new, they do it all!
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Bob was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

I feel very comfortable recommending R&D to anyone.

Sales Rep was honest and did a good job of educating me on my system and what to expect in terms of repairs and life span… Did not try to up sell anything, but prepared me well for what is going to be an expensive repair. Now I have a clear picture of what system I need to best cool/heat my home now that my crappy builder’s grade system is on its way out. Do yourselves a favor and go with R&D… no need to shop around.
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Les & Barbara Sabo was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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Les & Barbara Sabo was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

Quality of service

We had R&D service our old heat/ac for over 16 years. The quality of service was excellent and the cost reasonable. When it came time to upgrade to a new system, R&D’s quote was not the lowest but based on years of service and past relationships, we had them install our new heat/ac system.
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Alan & Patricia Kleinman was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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Alan & Patricia Kleinman was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

Good Price Great Service

Recently had 3 new condensers and coils replaced from R&D.
Sam was great at explaining what we needed to. Installation was a breeze.
All in all very happy we made the decision .
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Nancy Braun was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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Nancy Braun was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

Quality and Courtesy

I was very impressed with the quality of the work done by Tim Frank. I will be asking for him by name to do our annual heating / cooling tune-up.
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Emily & John Singer was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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Emily & John Singer was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

New Heat Pump

Showed up for appointments on time; installed heat pump and cleaned up when done. Heat pump is working very well and everyone was very professional and friendly.
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Jeff & Heather Ahlborn was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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Jeff & Heather Ahlborn was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

Excellent

Simply put, they were on time, courteous, quick, and efficient. Absolutely no complaints.
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Mr. John Newsom was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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Mr. John Newsom was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

Replacement of complete HVAC systems.

It was a great experience working with R&D. Always on time with a great work ethic, good pricing and super office support.
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Rodney & Susan Dausch was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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Rodney & Susan Dausch was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

R&D is the best!

R&D has serviced our HVAC for 13 years. With their bi-yearly service, it extended the life of our unit to 17 years! When the HVAC finally gave out, R&D diagnosed it was time for a new system. Ron came out the same day with four estimates for different systems. After getting three other company estimates, R&D had the best price for installation of the new system and service. Once the decision was made Ron ordered the system ASAP and was installed quickly and efficiently the next day. Everyone involved were knowledgeable, efficient, polite and personable.
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Chris Moyer was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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Chris Moyer was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

excellent

Brandon was a pleasure to deal with on all levels.
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Mr. G was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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Mr. G was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

Professional

First the electricians were great. Did a great job and cleaned up after they were done.
Next the people who put in gas line were also great. Did a nice job and very respectful of our bushes and home. Very nice job.

Ron the sales guy was fantastic. He followed thru on all our concerns and I could not be happier. This is the first job done on my home in 20 years that went so smooth.
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John Lindtner was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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John Lindtner was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

Thorough and professional

When the technician arrived, I initially had my hesitations. He was much younger than most who had worked on my systems. I was blown away by his thoroughness and professionalism. His knowledge of HVAC systems along with his respect for the customer will have me request him for future visits and any work that will be necessary to keep my systems running efficiently. When calling R&D make sure to request Jose. You’ll be glad that you did!
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Arlene Friedman was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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Arlene Friedman was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

Best service ever!!!!!!!!

I called R&D during a very cold spell. My heater wasn’t working and it was really cold. Stephanie took the call and Jose was here within half an hour. Jose put on booties so he wouldn’t dirty my floors. He went to work right away and had the heater up and running in no time at all He informed me about the problem before he left. He was a very nice and polite young gentleman. I want to add that everyone at R&D is very service oriented. Thank you all.
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Great Experience

Chris is extremely personal, knowledgeable and detailed in his presentation of a new cooling system and subsequent installation. He patiently explained the new components and costs for the attic in a way that I could understand, articulate and make decisions for our long-term use. While Chris was communicating, Tony and his crew ensured that everything was installed expertly. I appreciate Tony’s opinions and comments regarding what was needed and his craftsmanship is excellent. Chris was on-site each day to follow up and ensure compliance with the initial specification. I would definitely recommend R&D for a high quality experience and service and I am confident they will stand behind their work.
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Doug Hamley was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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Doug Hamley was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

Good price, good service

Everything from the initial service call to the quote for a new system to the installation was handled very professionally and competently. I am very pleased and would definitely recommend R & D to anyone looking for HVAC repair or replacement.
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Greg Saeger was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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Greg Saeger was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

Quick response on the coldest of days

Amanda,
Thank you so much for the prompt service. In the world of finding a business to service your needs with little notice and on a cold day I might add, R & D stepped to the plate. Timothy Frank was extremely knowledgeable in our system after seeing it for the first time. This system was set up and installed in the fall of 2014 and worked great through that winter. Apparently I have a few employees that decided to change some settings that could have been disastrous to themselves and our building. I want to thank everyone from the call center, yourself and Tim on a job well done. I look forward to using R & D Heating and Cooling again. Thank you,

Operations Manager
Delaware Valley Concrete Co.
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Chuck Sauder was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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Chuck Sauder was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

good customer service

good technicians and on schedule.
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Michael was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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Michael was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

R&D experience

R&D was very professional, competitively priced and did a great job installing the equipment and making sure we understood how to operate our HVAC unit
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Bill C. was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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Bill C. was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

Service call performance.

They do a good job, are on time and keep things clean.
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Richard Nelms was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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Richard Nelms was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

Best Preventive Service

R&D has provided our HVAC service for almost ten years. The recent preventive maintenance service provided by Timothy Frank (and the first provided to us by Timothy) was the most informative, most well explained and most professional performed service we have had from R&D.
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Thomas & Margaret Pilong was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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Thomas & Margaret Pilong was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

Excellent Service

Company is always professional and responsive. Have used them for 2 years for annual maintenance of AC, propane gas heater, humidifier and air cleaner. Extremely satisfied.
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LS was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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LS was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

Great company! Fantastic people to work with

Very professional, good communication and honest
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Judi & Gregory Wuthnow was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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Judi & Gregory Wuthnow was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

EXCELLENT service and professionalism

What a GREAT EXPERIENCE. I will recommend R & D Heating, Cooling and Electric to all I know. The technicians went over and beyond their normal job. After the generator was installed, the technician checked our fireplace to make sure the pilot was lite, What a surprise he found, a ‘very’ large birds nest and several dead birds in the metal flue. He offered to clean out the flue of the nest and dead birds on the inside of the fireplace. He then went outside and tried to clean out the vent of the bird nests. The straw and sticks were so compacted in there that he wasn’t too successful. We will need to have the vents professionally cleaned out. But, he didn’t need to offer in the first place. You have an amazing group of people, from you office staff to the technician in the field.

Thank you R & D.
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George Corner was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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George Corner was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

Very pleased!

Moved into our new home in May 2011. We have been quite pleased with R&D Heating and Cooling service.
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Charlotte Ferraro was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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Charlotte Ferraro was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

Always there when i need them

Honest service and always on time
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Satisfied customer 2015 in Media, PA was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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Satisfied customer 2015 in Media, PA was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

Service for heater and air conditioner

We had 2 visits this year for service our equipment. The office staff and technicians were wonderful. Work was professional. Staff was responsive and on time. Would highly recommend.
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Charles and Charlene Poteet was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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Charles and Charlene Poteet was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

R&D Heating/Cooling Installation/Service

R&D designed and installed the Carrier heating and air conditioning system for my home under construction in 1990. It started up and worked perfectly for 22years. One part change was required, a gas solenoid, after 20 years and was done quickly and properly. Two years ago I had the system, still working well, changed out with a new, more efficient Bryant/Carrier system with heat pump for heating and cooling and forced gas furnace. It worked perfectly retrofitted to the existing trunklines on start up. Cooling and heating distribution excellent.

R&D has always been prompt and flexible in scheduling routine service maintenance every six months for last 25 years. Service technicians are polite, competent, thorough and reliable. Start up of unit always without event.

I am a senior chemical engineer retired. I have been familiar with heat transfer equipment for 40 yrears. They receive my top recommendations for professionalism.
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G Spriggs was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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G Spriggs was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

Dependable every time!

We’ve used R&D for years and have never had any complaints. They are proactive in scheduling with reminders and flexible when needed. The schedulers are pleasant and the reps that come out are professional and thorough each visit.
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John Stewart was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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John Stewart was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

Installation of whole house generator

Great 2 day job. All of the guys were outstanding workmen. As much as they were in and out of our attics, they took care of our house as if was theirs. They were informative and knowledgeable. When the job was finished, my place looked like they were never here. All of their work looks like it was always there. They were FANTASTIC ! ! !
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Rich Riviello was invited to write this review by R & D Heating, Cooling & Electric. Learn more.
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Rich Riviello was invited to write this review by R & D Heating, Cooling & Electric. Learn more.

Very Satisfied

We use R&D for both heating and air conditioning service. We are very satisfied with their quality of service, their courteous attitude and timely reminders for scheduling an appointment. Great Job and keep up the good work!
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